Shipping Policy

At Sobosca, we take great care in ensuring every order is carefully prepared and delivered safely. Our goal is to provide a smooth and reliable shipping experience from the moment you place your order.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can monitor your delivery.

Shipping Times

Estimated delivery times are:

Ireland: 1–3 business days
United Kingdom: 2–5 business days
Europe: 3–7 business days
International: 5–10 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location.

Complimentary shipping may be available during promotional periods or for qualifying orders.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email, allowing you to follow your package until it reaches your door.

Customs & Duties

For international orders, customs duties, import taxes, or other local fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Sobosca cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Damaged or Lost Orders

If your order arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We’ll work with the shipping carrier to resolve the issue and ensure you receive the assistance you need.